Contact ROMS
Let's discuss how automation can transform your operations
Business Hours
Monday - Friday:
9:00 AM - 6:00 PM EST
Technical Support:
Available 24/7
Request a Consultation
Tell us about your operation and we'll show you how ROMS can help.
Schedule a Demo
See ROMS automation in action. Our demonstrations include:
- Live system walkthrough
- Performance metrics review
- ROI calculation for your operation
- Q&A with our engineering team
For Partners
Interested in becoming a ROMS integration partner or reseller? We're building our US partner network.
partners@roms.incGlobal Offices
Japan Headquarters
ROMS, Inc.
8-8-15 Nishi-Gotanda
Shinagawa-ku, Tokyo, Japan
US Office
ROMS USA, Inc.
55 E 3rd Avenue
San Mateo, CA 94401
Connect With The Right Team
Direct lines to our specialized departments
Frequently Asked Questions
Where is ROMS available?
We serve customers across North America with our US headquarters, and globally through our Japan-based operations. Contact us to discuss your location.
How long does implementation take?
Depending on the solution, implementation can range from 2-4 weeks for Unmanned Retail to 3-6 months for full warehouse automation. Our modular designs enable faster deployment than traditional systems.
Can I see a demo before committing?
Absolutely. We offer virtual demos, video walkthroughs of existing installations, and where possible, on-site visits to reference customers.
What support is included?
All ROMS installations include 24/7 remote monitoring, predictive maintenance alerts, and access to our technical support team. Extended service agreements are available.